Frequently Asked Questions

Leder is een natuurproduct met eigenschappen die het materiaal zeer geschikt maakt voor het bekleden van zitmeubelen. Met het verzachten van de vulling past ook het leder zich aan. Door het iets royalere stofferen, ontstaan altijd plooien. Echt leder kenmerkt zich o.a. door insectenbeten, mestvlekken, kleur- en structuurverschillen, etc. Dit geeft leder zijn natuurlijke karakter. Bij zwart leder en sommige andere kleuren kan een lichte afgifte van kleurstof voorkomen, zeker in het begin. Je kunt leder het beste twee keer per jaar met een voor jouw leder bedoelde set behandelen. Garantie op het leder is van toepassing in combinatie met het gebruik van de originele onderhoudsproducten. Op de meeste ledersoorten kun je een vlekbeschermer aanbrengen. Onze adviseurs kunnen je hier alles over vertellen. De vlekbeschermer op leder kun je gemakkelijk zelf aanbrengen. Wij verzoeken je het onderhoudsadvies dat op de "onderhoudsset" vermeld staat, op te volgen. More information about the price structure of our leathers.

When purchasing new seating furniture, you want to enjoy it for a long time and without worries. Without stains. This is possible with 108% SAFE with which you have a 5-year full stain guarantee. Do you have a stain on your fabric? In our stain catalogue you will find all the information to prevent worse. If you are unable to remove a stain with this, please contact us as soon as possible (but in any case within 3 days). We will help you by phone, send you a product or send an expert. As long as your stain falls within our warranty conditions, we will always offer a suitable solution.

Wood is a natural product, each piece of wood is different and unique. Structure and color differences between mutual parts are therefore unavoidable. A wooden piece of furniture is manufactured in a traditional way. There are also wooden furniture that undergo a treatment, so that a used appearance is created. Wood is unique and characteristic in every respect, no piece of wood is the same in shape, structure or colour. This also makes color shades within one piece of furniture unavoidable. To give the furniture its lived-in look, the wood is selected for natural defects, which we deliberately do not cover up. You will find these natural defects, such as wind cracks, hairline cracks, small and large irregularities and knots in your furniture. Through use and the influence of light, wooden furniture can take on a slightly different color over time. Color differences between each other, but also with regard to the showroom model, are obvious, after all, you have purchased a unique product. Wood can work under the influence of moist and dry air, which can cause cracks or connections to open or close.

Pilling of ook wel 'pluisvorming' komt hoofdzakelijk voor bij stof. Bij pilling wordt snel gedacht aan slijtage, maar niets is minder waar. Pilling door slijtage komt maar zelden voor. In gebruik neemt de kans op pilling zelfs af. Bij een nieuw geleverde stof kunnen er nog enkele restvezels uit de stof steken. Deze kunnen in de knoop raken en een bolletje vormen. Deze vorm van pilling komt maar weinig voor en is simpel te verhelpen door de bolletjes af te scheren met een pluizentondeuse. Een veel vaker voorkomend geval van pilling is externe pilling. Hierbij worden de bolletjes gevormd door externe vezels van bijvoorbeeld kleding (fleece)plaids, kussens, maar vooral ook huisstof. Externe pilling herken je gemakkelijk aan de afwijkende kleur en is ook te verhelpen door de bolletjes af te scheren met een pluizentondeuse.

Do you have loose back and seat cushions on your sofa, corner sofa or armchair? Then it is important to beat it up after use and put it back in the right place. By regularly changing seats and/or exchanging the cushions, you prevent the cushions from wearing irregularly. This also has a positive effect on the seating comfort of your furniture. With normal use, it is almost impossible for cushions to move. If you do experience problems, this can easily be solved by applying anti-slip under the seat cushion.

By using your seating furniture, the hardness of the filling will decrease by approximately 10% to 15% in the first 2 to 4 months, this process starts immediately from the moment you start using the seating furniture, too much air escapes. While your piece of furniture is sitting in, the foam becomes softer and your seating furniture reaches its optimum seating comfort. If your seating furniture has cushions with a feather filling, regular beating or shaking is necessary to maintain the seating comfort. The hardness of your seating furniture decreases evenly when you regularly change seats. In addition, a difference in hardness can occur due to technical constructions, for example, the seating comfort of a corner section or long chair can differ from the rest of the sofa.

Wrinkle formation is a phenomenon in which folds and wrinkles in the upholstery of chairs, sofas and armchairs, as a result of use, are visible. Wrinkle formation is a common phenomenon in any upholstered piece of furniture and it does not detract from its quality. In addition, pleats are functional because they relieve the seams. Wrinkle formation is caused by the use of a sofa, armchair or chair. Most of the furniture mentioned above has a foam seat filling. These fillings provide a pleasant comfort. The seats are compressed through use and depending on the hardness of the foam and the stretchability of the fabric, the upholstery material (fabric or leather) will be stretched. This creates space in the fabric or leather, resulting in visible folds.